Dear Carnegie Patients
As we navigate the global crisis of COVID – 19 our top priority is the safety of our patients and our dental team.
National Guidelines for Dental Practices have now dictated that we should not physically see patients and should instead provide advice over the phone along with prescriptions for pain relief or antibiotics where absolutely necessary. All routine dental appointments have now been cancelled and we are not allowed to perform any dental treatments, even in an emergency situation, that might produce an aerosol.
There are processes in place to establish emergency clinics in strategic areas to treat patients who may need aerosol generating dental treatments (ie treatments that need the dentist to use a drill) but as yet these clinics are not up and running. As we find out more we will certainly keep you informed either on facebook or on our website. Please follow us on https://www.facebook.com/carnegieclinic for regular updates.
At Carnegie Dental Clinic our phone lines will be manned by our usual dental team every day from Monday to Saturday. They will be able to listen to your concerns and give advice where appropriate. Our dentists are also taking turns to be available for triaging your calls and will be able to give advice to patients for the more complex dental problems.
The practice door will be kept locked at all times and if a patient is advised to attend the clinic for an appointment they will be given a specific time slot, at which time the door will be opened.
Please be aware that there are strict criteria in place regarding what types of dental emergency constitute a genuine need for a patient to attend the practice in person. In current times please understand that a face to face toothache appointment with a dentist is not to be expected due to the reduced social distancing that this involves and the risk of transmitting Coronavirus between individuals.
Our relationship with our patients, has always been at the very heart of what we do and we would like to thank you for all the kind words and messages of support that we have received over recent weeks. It’s kindness and supporting one another that will be key to getting through the forthcoming months.
Please stay safe, maintain social distancing at all times and take care
Alex & the team
*Who is at high risk?
You may be at high risk from coronavirus if you:
- have had an organ transplant
- are having certain types of cancer treatment
- have blood or bone marrow cancer, such as leukaemia
- have a severe lung condition, such as cystic fibrosis or severe asthma
- have a condition that makes you much more likely to get infections
- are taking medicine that weakens your immune system
- are pregnant and have a serious heart condition
If you're at high risk, you will be contacted by the NHS by Sunday 29 March 2020.
9-13 Leeds Rd, Shipley, BD18 IBPCall Today: 01274 590 777
Dental plans from only £14.50/monthup to 15% off for family groups »
We’ve carefully designed our practice and trained our team to ensure your experience is as comfortable as possible.
I am a new patient to The Carnegie Dental Clinic and can only praise the professional standards and care taken during my treatment by all the team.
— Baz, NHS Choices
Your dentist will have a long appointment to review your medical history and will listen to any concerns you may have about your teeth and your oral health.
After this your dentist will carefully check for any underlying problems and assess the health of your teeth, gums and mouth, including an oral cancer check.
Following your consultation your dentist can show you images of your mouth taken using our x-ray and intra oral camera and if any treatment is required they will explain the relevant options to you in a jargon free manner.
You will be advised by your dentist which of our great value dental plans is most suited to your mouth and a fully itemized quote of any treatment we have discussed, whether essential or cosmetic will be provided for you.
At the end of the consultation you will have a thorough understanding of what is happening in your mouth and how to keep it healthy. If you have any cosmetic concerns please don’t be embarrassed to ask your dentist what they can do to improve your smile.
If you have not been to Carnegie Dental Clinic before but have toothache you may prefer to see us initially for an urgent new patient appointment, where we will do everything we can to get you out of pain. The £95 fee includes the cost of any necessary x-rays as well as the dental treatment to get rid of your toothache.
Once you are pain free we can then arrange a thorough new patient examination for you.