Now Open

Carnegie Dental Clinic is now open and we are pleased to be seeing patients face to face again. We are able to provide a wide range of aerosol and non-aerosol treatments.

We would also like to thank our plan patients who supported us through the lockdown by providing any treatment that they might need free of any PPE charge.

Non-plan patients will be subject to an aerosol generating procedure (AGP) charge of £30 if they need treatment that involves the use of a dental drill (that generates aerosol.)

If you have been advised to shield from Coronavirus or if you are deemed to be at risk of severe symptoms if you catch Coronavirus, we would advise that you postpone any non urgent dental treatment until the Government deems it safe for you to leave your home.

We have been busy making changes to all of our practice policies and procedures to reduce the risks to our patients and our team of catching Coronavirus.

We are taking steps to reduce the risk of Coronavirus transmission by ;

1, Screening patients as they attend for appointments and also screening staff daily
2, Reducing the numbers of patients in the practice at any one time to ensure social distancing and asking patients to arrive wearing a mask.
3, Reducing the amount of time every patient spends on the premises
4, Continued high levels of cross infection control in all areas, both clinical and non-clinical

The "New normal" dental visit at Carnegie Dental Clinic.

We are sending out your medical history form along with a Coronavirus questionnaire via email before your appointment. We would like you to fill these in and sign the day before your appointment please. We will also send you details about the new patient journey.

On the day of your appointment please notify our reception via a text message to 0756 6861938 when you have arrived for your appointment and stay in your car if possible.

Please do not arrive at the practice until the time of your appointment as we are limited as to how many patients we can accommodate in the waiting room whilst maintaining social distancing and you may need to wait outside if you arrive early.

Please come to your appointment unaccompanied (unless you are under 16y) and with minimal baggage.

You will be greeted by our receptionist who will unlock the door and take your temperature. Please arrive wearing a mask.

After this you will be asked to use our hand sanitiser and you may be asked to place your coat and belongings into a sealed container.

You will then be escorted to your surgery where your dentist, hygienist or therapist will greet you. Due to our additional PPE we may look a little different to usual but don’t worry, we will still have our usual friendly smiles underneath the masks!

You may be asked to rinse with an anti-bacterial&viral mouthwash in the surgery before treatment commences and may be asked to refrain from using the spittoon.

Once your visit is complete the receptionist will make your next appointment and discuss any treatment quotes.

If you have a quote for dental treatment we will also email this to you via DocuSign for your virtual signature. You will need to sign this before we can commence any treatment on your plan. Please note that any paperwork via DocuSign is easier to read on a computer or tablet than via a mobile phone.

If you have any queries relating to your treatments please let us know and a member of our team will give you a call to discuss your concerns and queries once you get home.

Unfortunately we will no longer be offering co-ordinated exam and hygiene appointments and these will need to be booked on different days. This is because we cannot maintain social distancing with multiple patients sat in the waiting room. The patient toilet will also be out of use, so please bear this in mind.

We have researched and purchased the most effective disinfectants against covid-19 which will be used throughout the practice.

All surgeries will be deep cleaned in between patients as per health and safety requirements, as will all of the communal areas.

Please be reassured that the steps we have taken will enable us to provide you with Dentistry safely during these challenging times and we look forward to seeing every one of you.

Yours Sincerely

Alex & the team